tk566 Privacy
Policy

This Privacy Policy explains how tk566 ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players who register and use the tk566.asia platform. It applies to all users of the platform, including those who access it via desktop browser, mobile browser, or the tk566 Android app.

We take your privacy seriously. The tk566 platform is built for players in Bangladesh, and we understand that trust is the foundation of everything. When you share your personal information with us, you're trusting us to handle it responsibly. This policy is our commitment to doing exactly that.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming policy. By registering an account on tk566, you confirm that you have read and understood this policy and that you consent to the collection and use of your data as described here.

tk566 collects the following categories of personal data from registered players:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide it in the context of a responsible gaming self-exclusion request.

tk566 collects your personal data through the following channels:

Direct Collection

Most of your data comes directly from you. When you register an account, you provide your name, contact details, and date of birth. When you make a deposit or withdrawal, you provide payment information. When you contact our support team, you provide the details of your query.

Automated Collection

When you use the tk566 platform, we automatically collect technical and usage data. This includes your IP address, the device and browser you are using, the pages you visit, and how long you spend on each page. This data is collected using cookies and similar tracking technologies — see Section 9 for full details.

Third-Party Sources

In some cases, we may receive data about you from third parties. For example, payment processors may confirm the status of a transaction, or identity verification services may confirm the validity of documents you submit. We only use third-party data sources that operate under appropriate data protection standards.

tk566 uses your personal data for the following purposes:

• Account management: Creating and maintaining your player account, verifying your identity, and managing your login credentials.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer in BDT.
• Customer support: Responding to your queries, resolving disputes, and providing assistance when you need it.
• Security and fraud prevention: Monitoring for suspicious activity, detecting duplicate accounts, and protecting the integrity of the platform.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) requirements and age verification obligations.
• Responsible gaming: Monitoring your gaming activity to identify potential problem gambling patterns and applying any limits or restrictions you have requested.
• Platform improvement: Analysing usage data to understand how players use the platform and to improve the experience over time.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional messages about offers and new games.

tk566 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the gaming service you have registered for, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable laws, including identity verification, age checks, and anti-money laundering obligations.
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have given explicit consent. You may withdraw this consent at any time.

tk566 does not sell your personal data. We do not share your data with advertisers or marketing companies. We share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, and banking partners to process your transactions.
• Identity verification providers: We may share identity documents with third-party KYC verification services to confirm your identity and age.
• IT and platform service providers: We work with technology partners who help us operate the platform. These partners are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory authorities: We may disclose your data to law enforcement, regulators, or courts where required by law or where we believe disclosure is necessary to prevent fraud or protect the safety of users.

tk566 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests.

• Active accounts: Data is retained for the lifetime of your account plus a minimum of five years after closure, in line with standard financial record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of five years to comply with anti-money laundering regulations.
• Identity documents: Copies of identity documents submitted for KYC verification are retained for five years after account closure.
• Support communications: Records of support interactions are retained for three years.
• Marketing data: If you opt out of marketing, we retain a record of your opt-out to ensure we do not contact you again.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

tk566 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure:

• All data transmitted between your device and the tk566 platform is encrypted using TLS (Transport Layer Security).
• Sensitive data, including payment information and identity documents, is stored using industry-standard encryption at rest.
• Access to personal data within our organisation is restricted on a need-to-know basis. Staff who handle personal data are trained in data protection obligations.
• We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
• We maintain incident response procedures to detect, report, and respond to data breaches promptly.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your account has been compromised, contact us immediately at [email protected].

The tk566 platform uses cookies and similar technologies to improve your experience and to collect usage data. Here is a breakdown of the types of cookies we use:

Essential Cookies

These cookies are necessary for the platform to function. They manage your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies without affecting the functionality of the platform.

Analytics Cookies

We use analytics cookies to understand how players use the tk566 platform — which pages are most visited, how long sessions last, and where players encounter issues. This data is aggregated and anonymised. It helps us improve the platform over time.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect your experience on the platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

As a tk566 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

The tk566 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will immediately close the account, delete the associated data, and return any deposits made.

If you believe a minor has registered on the tk566 platform, please contact us immediately at [email protected] so we can take appropriate action.

tk566 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification.

We encourage you to review this page periodically. Your continued use of the tk566 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how tk566 handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 from within your tk566 account dashboard.
• FAQ: Visit our FAQ page for answers to common questions.

We aim to respond to all privacy-related requests within 30 days. For urgent account security concerns, live chat is the fastest way to reach us.